"Since
2004, we have been working
with GRACELABS for development/
validation of Board bring
up software/ BSP, firmware,
host based device drivers,
diagnostic software, Boot
ROM code and pre board bring
up simulation software for
several of our storage/
networking platforms. We
have found them to be a
very reliable and dedicated
partner. They have been
fully integrated into our
team and play a significant
role in getting our products
to market on time.”
Shanti Subbaraman
Head, India Development
Centre of a Multinational
Storage Company
Requisite
technical expertise : Being highly focused on Device
drivers/Protocols/Embedded systems,
we have the requisite technical
expertise to add value to the
customer products. Every engineer
is made to undergo thorough hands
on training spanning 5 to 6 months.
We believe it is this focus on
expertise building that sets us
apart from others. Many of our
customers have confirmed this.
Minimal Ramp up time: The stream lined training process
and internal resource pool makes
it easy for us to build quality
teams for our customers in relatively
short time with minimal ramp up
time.
Quality
Process : We have built
a culture where quality is a way
of life and everyone who joins
becomes a part of it automatically.
A lot of attention is being given
to adherence to the process in
spirit.
OUR Quality Policy is
"We at GRACELABS endeavor to achieve the highest
level of customer satisfaction in product services
and support which we offer in Hardware, Software
and Technical Consultancy through Continuous
Improvement
and Innovations"
Customer Orientation
:
We believe
our success lies in the product
success and would go the extra
mile to help make the customer’s
product a success.
By reducing
the cost we are able to provide
a cost structure which is
highly favorable in comparison
with others.
We are proactive
and very responsive to meet
the TIME TO MARKET demands.
Focus on product success
: The team culture
has been built to act as an
extended team of the customer
team with total dedication to
the product success. We go the
extra mile to help make the
product a success.
Flexible business plans
: We believe that every
customer is unique and the requirements
could vary. We adapt our way
of working to help you meet
your needs. We have a combination
of flexible business models
which would meet the needs of
most. We are open to new business
models.
Focus on building win-win
relationships : We
believe in building win-win
relationships, through quality
processes, high quality deliverables
and reliability. Our culture/communication
methodology is built with that
in mind.
